These are the standard terms that apply when you use this site or engage us for work. The detail of any specific engagement lives in the signed statement of work, which takes precedence over anything below.
MarkD Limited, trading as Punch Digital, is a small studio offering design, build, and AI delivery for founders, brands, and teams.
The exact scope of any engagement is set out in a written statement of work that you sign before we start. If the website says one thing and the statement of work says another, the statement of work wins.
Every engagement starts with a written brief and a scoping call. If we move forward, you sign a statement of work and we issue an invoice.
For the productised one-week engagement, the full fee is payable on kick-off. For bespoke work, payment is typically split across milestones, set out in the statement of work. All fees are in pounds sterling and exclude VAT, which is charged where applicable.
Invoices are payable within fourteen days. We reserve the right to pause work on overdue accounts.
On full payment, you own the final deliverables we ship to you. That includes design files, source code, and copy produced specifically for your engagement. You can use them, change them, and ship them anywhere.
We keep ownership of the underlying tools and methods we bring to the work. Reusable components, internal libraries, prompts, and process. We grant you a non-exclusive licence to use them as part of the deliverable.
We reserve the right to showcase the work in our portfolio and case studies once it's live, unless your statement of work says otherwise.
We work hard to ship work that does what it says it does. We can't guarantee specific commercial outcomes, traffic, conversions, search rankings, or revenue. Those depend on too many things outside our control.
Our total liability for any engagement is capped at the fees you've paid us for that engagement. We exclude liability for indirect or consequential loss, except where the law says we can't. Nothing in these terms limits our liability for death, personal injury caused by our negligence, or fraud.
We may update these terms from time to time. The version that applies to your engagement is the one in force on the date you signed your statement of work. Changes don't apply to existing engagements without your agreement.
These terms and any engagement under them are governed by the laws of England & Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England & Wales.